Terms of Service

1. Service Description

Oceum is a business-to-business platform for deploying, monitoring, and managing AI agents. The platform provides agent registration, workflow automation, secure data storage, activity logging, and integration management. Oceum is framework-agnostic and connects to your existing AI agents via a webhook API and SDK.

2. Account Registration

To use Oceum, you must create an account with a valid email address and organization name. You are responsible for maintaining the confidentiality of your password and API keys. You must be at least 16 years old to create an account. Each account is associated with one organization. You agree to provide accurate and current information.

You are responsible for all activity that occurs under your account, including actions taken by agents authenticated with your organization's API key.

3. Plans and Billing

Pro Plan. $49/month per organization. Includes unlimited agents, 10,000 governed executions per month, core integrations, zero-knowledge vault, basic approval gates, 7-day audit trail, and standard support. Billed monthly through Stripe. You may cancel at any time — your Pro features remain active until the end of the billing period.

Team Plan. $999/month per organization. Includes everything in Pro plus 250,000 governed executions per month, Drift Engine, advanced approval workflows, 90-day audit trail with export, up to 5 protocol adapters, and priority support.

Enterprise Plan. Custom annual pricing starting at $30,000 ARR. Includes everything in Team plus self-hosted or air-gapped deployment, Orion LLM for sovereign environments, full protocol adapter suite with custom adapters, SSO/SAML, SLA, and dedicated architecture support.

Legacy Free Plan. Existing accounts created before March 29, 2026 on the free tier retain their current access (up to 3 agents). This plan is no longer available for new registrations.

We reserve the right to change pricing with 30 days' notice. Price changes do not affect existing billing periods.

4. Acceptable Use

You agree not to use Oceum to:

• Deploy agents that generate spam, malware, or illegal content
• Store data that violates applicable law in the Secure Data Vault
• Attempt to access other organizations' data or bypass authentication
• Overload the platform with excessive API calls (beyond reasonable use)
• Reverse-engineer, decompile, or attempt to extract the source code of the platform
• Use the platform to compete with Oceum without written permission

We reserve the right to suspend or terminate accounts that violate these terms.

5. Your Data

You retain ownership of all data you upload to Oceum, including agent configurations, workflow definitions, vault entries, and memory content. We do not claim any intellectual property rights over your data.

We use your data solely to operate the platform as described in our Privacy Policy. We do not sell, rent, or share your data with third parties for marketing purposes.

You may delete your account and all associated data at any time via Settings. Deletion is permanent and irreversible.

6. API Keys and Security

Your organization's API key (oc_ prefix) is shown once at registration and must be stored securely. Treat your API key like a password — do not expose it in client-side code, version control, or public repositories. You may regenerate your API key at any time via Settings, which immediately invalidates the previous key.

You are responsible for securing your agents' communication with the Oceum webhook API. We recommend using HTTPS for all webhook calls.

7. Availability and Support

We strive to maintain high availability but do not guarantee uninterrupted service. Oceum is provided on an "as is" and "as available" basis. We may perform maintenance that temporarily affects availability, and will provide notice when feasible.

Support is available via hello@oceum.ai. Pro plan subscribers receive priority response times.

8. Intellectual Property

Oceum, including its design, code, documentation, brand, and the Obsidian Command design language, is the property of Oceum and is protected by intellectual property laws. You may not copy, modify, or distribute any part of the platform without written permission.

The Oceum SDK (oceum npm package) is provided under the MIT License and may be used freely in your applications.

9. Limitation of Liability

To the maximum extent permitted by law, Oceum shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the platform.

Our total liability for any claim arising from these terms or the platform shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless Oceum from any claims, damages, or expenses arising from your use of the platform, your agents' behavior, your violation of these terms, or your violation of any third-party rights.

11. Termination

You may terminate your account at any time by deleting your organization via Settings. We may suspend or terminate your account if you violate these terms, with notice when feasible.

Upon termination, your data is permanently deleted in accordance with our Privacy Policy. Any prepaid subscription fees for the current billing period are non-refundable.

12. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of Oceum after changes take effect constitutes acceptance of the updated terms. For material changes, we will notify you via email.

13. Governing Law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Delaware.

14. Contact

Questions about these terms? Contact us at hello@oceum.ai.